Overview

Discover DoorSpot, a versatile tool crafted to help landlords, property managers, and tenants navigate the complexities of rental management. Designed to support your operations, it offers features aimed at simplifying every aspect of rental property administration. 

 

Navigate the Dashboard

Log in to your account to access and navigate the main features of the DoorSpot dashboard, which serves as your landing page and control center.

  • Notifications & Profile: Found at the top-right corner, they alert you to new messages, updates, and reminders. In the same location, you can access your profile and account settings.

  • Quick Links Menu: Located on the side panel, these provide fast access to your most-used sections.

  • Recent Activities: This section is displayed in the center of the dashboard, showing the latest actions and updates for your properties.

Set Up Properties

 

Add New Properties

Adding a new property to DoorSpot involves a few straightforward steps. Follow these instructions to ensure all necessary information and documents are entered correctly.

  1. Log in to DoorSpot and

  2. navigate to the Doorsin the main menu.

  3. Click the Add Property button located on the right side of the Properties section.

  4. Choose whether it is a Single Familyor Multi-family property type.

  5. Through the next couple of simple forms, fill in :

    • Property Name: Enter a unique name.

    • Tags: Select or enter new property tags. These are how you can organize and group properties.

    • Address: Provide the full address, and you can confirm it on the map

  6. Fill in the required fields for the Unit :

    • Unit number or title: Defaults to property name

    • Rent & Deposit amount details

  7. Open up the Unit detailsdrawer and fill in the desired data about the unit.

  8. Click the Save button to add the new property and its associated unit to your portfolio.

  9. Upload relevant documents by clicking the Add Documents button. Drag and drop files or select them from your device.

  10. After entering the details and uploading documents, review the information for accuracy.

Once saved, the property and associated unit will appear on your property list and be ready for further action or modifications.

 

Edit Property Details

To update existing property information in DoorSpot, such as changing rental rates, descriptions, and images, follow these steps:

  1. Navigate to the Properties section in the main menu.

  2. Select the property you wish to update from the list.

  3. Click the Edit button on the property detail page.

  4. To change property images, click the Update Images button and upload new images.

  5. Click Save to apply the changes.

Manage Tenants

 

Track Tenant Information

To maintain and update tenant records, you will manage lease agreements, payment history, and contact details through the DoorSpot platform. Here’s how to navigate and control each aspect.

  • Lease Agreements: Navigate to Lease Agreements under the tenant profile to review or update lease terms. Use the Edit button to modify details. Upload new documents by clicking the Upload New Document button.

  • Payment History: Access the Payment History section from the tenant profile to view all transactions. Select individual records for detailed views. Adjust records using the Edit Payment button.

  • Contact Information: Go to Contact Information within the tenant profile to update phone numbers or email addresses. Use the Edit button to make changes. Save updates by clicking the Save button.

Utilize Communication Tools

 

Send Messages

To send a message to a tenant using DoorSpot, follow these steps.

  1. Navigate to the Tenant Communication section.

  2. Click on the Compose Message button.

  3. Enter the tenant's name in the Recipient field.

  4. Write your message in the Message textbox.

  5. To use a template, click on the Templates dropdown menu.

  6. Select the appropriate template from the list.

  7. Customize the template if required.

  8. Click the Send button to deliver your message.

Using templates can save time and ensure consistency in your communication.

Use Templates for Effective Communication

Templates save time and ensure your messages are always clear and consistent. They help you maintain professionalism and clarity in your communication, making it easier to manage interactions effectively.

Manage Inbox

To efficiently organize and manage your inbox in DoorSpot, follow these steps to sort messages, set up auto-replies, and archive old conversations.

  1. Sort Messages:

    • Go to your inbox.

    • Click on the Sort By dropdown menu at the top.

    • Choose the sorting criteria (e.g., date, sender, subject).

  2. Set Up Auto-Replies:

    • Open the Settings menu.

    • Navigate to Email Settings.

    • Click on Auto-Reply.

    • Enter the auto-reply message in the provided text field.

    • Save the changes.

  3. Archive Old Conversations:

    • Select the messages you want to archive using the checkboxes.

    • Click on the Archive button at the top of the inbox.

    • Confirm the action to move the selected conversations to the archive folder.