Overview

Effective reservation management is a cornerstone of property management, and DoorSpot simplifies this process with its integrated iCalendar functionality. Learn the steps to manage reservation calendars and stay up to date on all occupancies across multiple platforms including VRBO and AirBnB.

Create a Reservation

There are two ways to create a reservation in DoorSpot: move in a tenant or import an external iCalendar.

Move in a tenant

Creating a reservation is done automatically, whether by manually creating a tenant or approving a prospect. In either case, the Move-In Wizard will help manage all the fine details. While setting up the tenant under the Person tab, it is required to set the tenant's move in and lease end dates. Selecting these dates will automatically create the reservation.

  • Moving in a new tenant
  • Moving in an existing tenant or prospect

Import external iCalendar

Although it may seem complicated, importing an external iCalendar from another source is as easy as copying and pasting. It is important to note that importing an external iCalendar does not import all in-depth information. Imported information includes the reservation source and the start and end dates. Resident information, such as personal or financial information, will not be imported.

To import an external iCalendar:

  1. Open the external booking website (i.e., AirBnB, VRBO, etc.), and copy the desired reservation iCalendar link. How to retrieve the link may differ depending on the booking website. However, in any case, the link must be in iCal (.ics) format.
  2. After copying the iCalendar link, open DoorSpot and navigate to the unit where the external reservation calendar should be applied.
  3. Under Actions in the unit sidebar, select "Manage calendars"
  4. Paste the link and wait for the connected reservation calendar to be imported.

Refreshing Calendars

After importing an iCalendar from the external booking website, it may take a while for the external reservation calendar to be copied over to DoorSpot. If the external reservation calendar is not present or needs updating after a while, refresh the reservation calendar.

  1. Navigate to the unit page in DoorSpot that has the reservation calendar.
  2. Scroll to the "Reservation schedule" card.
  3. Refresh the calendar using the refresh button.

Calendar View

All reservations created or imported will be displayed on the Reservation Calendar under the Doors tab. The view is week based, where the start of the week is the current day.

Sharing Reservation Calendars

You may want to export a DoorSpot reservation calendar for a unit to an external calendar system. To find the DoorSpot reservation iCalendar link for a unit:

  1. Navigate to the unit in DoorSpot with the desired reservation calendar to be shared.
  2. On the sidebar to the right of the page, locate the "Availability calendar."
  3. Copy the link, which is to be pasted into an external calendar system.